Refund Policy

REFUND POLICY

Thank you for shopping with us. Please review the information below regarding returns, refunds, and how we handle damaged or defective items.

Returns

We accept returns within 15 days from the delivery date.

Return Method:
All returns must be sent by mail. Currently, we do not provide a pre-paid return label. To initiate a return, please contact us first for instructions.

Conditions for Returns:

Items must be unused, unwashed, and in their original condition.
All original tags and packaging should be intact.

Non-Returnable Items:
The following items are not eligible for return:

Items that have been used
Items damaged by the customer
Return requests made after 15 days from delivery
Items returned without contacting us first

Restocking Fee: A 5% restocking fee of the order value may apply for returned items.

Shipping Cost for Returns:
Customers are responsible for return shipping costs, unless the item is defective or damaged due to our handling or shipping.

How to Request a Return:
Please contact us with the following details:

Order number
Your name
Photos or a short video of the item
Returns are generally processed within 3 business days, so please be patient.

Exchanges

We currently do not support exchanges. If you wish to exchange an item, please initiate a return and place a new order.

Refunds

Approved refunds will be issued to your original payment method within 10 days.
Please note that the exact time may vary depending on your payment provider.